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Workforce Innovation Submitted By:
Denver Workforce Development Board

Enhanced Rapid Response Services

Community Challenge/Problem

Typically, Rapid Response services include workshops for affected workers that cover Unemployment Insurance, health coverage options and the various workforce development services available. However, sometimes these workshops just don’t seem to be enough. Denver’s Workforce Development Business Services team believed there was a better way to provide additional support and increased services as part of our Rapid Response services to employees facing an impending layoff.

Board Solution/Innovation

Denver's Workforce Development Business Services team began connecting affected workers to employers as part of our Rapid Response services. Connection to employers looks different depending on the layoff situation. In some cases, the team has worked with the downsizing employer to schedule individual one-on-one sessions for staff with outside hiring managers throughout a dedicated time period. In others, Denver has organized onsite job fairs to connect employees facing a layoff with available jobs. The team also works with the layoff employer to identify a point of contact for other employers to access information and connect with their staff.

Outcomes & Results

Recently Rapid Response services hit close to home as employees from the City and County of Denver faced layoffs. The Business Services team, in partnership with other Denver agencies, organized a job fair that was open only to affected staff. Employers with current and future openings similar to those positions being eliminated were invited to attend. In total, 16 employers and 77 staff participated in the event, and 26 hires were reported early in May 2016.

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