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Phoenix Workforce Connection

Meet Rick

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Workforce Challenge

Rick had been unemployed for six months when he heard about Phoenix Workforce Connection and the services offered by the One Stop. Rick hoped to obtain job search coaching and funds for training in the efficiency methodologies Lean and Six Sigma to help him land a new job.

Workforce Solution

At the One Stop, Rick applied for and received WIA and ARRA assistance to obtain training. He participated in workshops on interviewing techniques and resume writing and enrolled in certification classes for Lean Six Sigma Green Belt. "Once I received this [certification] and was able to add it to my newly written resume, doors started to open for me," said Rick. "The services which were most valuable to me were the coaching, networking, and training, and having my resume re-written by a professional resume writer."

Outcomes & Benefits

Rick was hired by a company in Phoenix in the pharmaceutical industry. He has now been in his job for three months and enjoys working with other professional people again. In a letter to Phoenix Workforce Connection, Rick said, "I would recommend that others take advantage of the [Workforce Center] services, and I hope to see the funding continue [to help] others who are in the same situation as I was."

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