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Workforce Success Story Submitted By:
Orange County One Stop, Westminster


Meet Oscar

Workforce Challenge

Oscar Alvarez was a veteran working as an IT specialist. He was underemployed - which meant his job and pay level did not match his experience - and he needed to obtain technical certfications in order to qualify for promotions or pay increases.

Workforce Solution

Oscar visited the Westminster One Stop, where he applied for assistance to pay for training to obtain two technical computer certfication: CompTIA Network+ and Cisco CCNA. WIA funding paid for Oscar to enroll at New Horizons Computer Learning Center. He graduated in December 2010. Oscar also received assistance with updating his resume and polishing his interview skills.

Outcomes & Benefits

Oscar's interview preparation and his new certifications helped Oscar obtain a raise and a new position in his company, Trojan Professional Services, as a Senior Desk Support Specialist. He is thankful to the One Stop for the services and assistance he received.


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