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Workforce Investment Board of Will County

Schneider Logistics Transloading and Distribution

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Workforce Challenge

Schneider Logistics Transloading & Distribution is a third party logistics provider located in Elwood, IL. Schneider specializes in warehousing and moving freight to a major retailer's distribution centers. When the Training and Development Manager for Schneider learned about a training program that a California branch of Schneider had implemented, they were interested in replicating it in Will County. The program had been a success in improving the skills and abilities of their supervisors.

Workforce Solution

The Workforce Investment Board of Will County provided funding through its Incumbent Worker Training Program for two training modules. Front Line Supervision addressed the supervisor's role in management, planning and goal setting, organizing, delegating, and human behavior and leadership skills. Effective Employee Communications addressed interviewing, performance reviews, training, disciplinary discussion, and counseling. 26 front line supervisors participated in this 10-week program.

Outcomes & Benefits

As a result of the training, supervisors now function smoothly as a team and have developed skills that enable them to more effectively manage and communicate with their employees - improving the facility's overall productivity. The new skills have enhanced Schneider's supervisors' willingness and ability to provide cross-departmental support to one another. Schneider considers the experience and positive results to be a win-win for the employees and the company.

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