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Illinois

Workforce Success Story Submitted By:
Workforce Investment Board of Will County


Silver Cross Hospital

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Workforce Challenge

Silver Cross Hospital in Joliet, IL, is a 304-bed acute care hospital that has a team of approximately 400 physicians, 2,000 employees and 500 volunteers. Medical-surgical nurses provide holistic care for adult patients in a broad range of settings, applying their expert knowledge to all body systems and disease processes. As part of a professional growth initiative, Silver Cross Hospital wanted a portion of its medical-surgical nursing staff to obtain Medical-Surgical Certification.

Workforce Solution

The Workforce Investment Board of Will County provided funding for this certification program through its Incumbent Worker Training Program. The interest among medical-surgical nursing staff was strong and produced impressive results. Eighteen nurses applied for ten available scholarships. All of the ten nurses selected to participate in the program completed the course, sat for the four hour exam, passed the exam standards and received their certifications.

Outcomes & Benefits

The participating nurses have demonstrated enhanced bedside care, a higher level of critical thinking skills, improved rapport with physicians, and leadership capabilities - serving as mentors and resource nurses and, in one case, advancing to a supervisor. Silver Cross views this initiative as a retention strategy. Additionally, the hospital recognizes that improved nursing skills contribute to the hospital's overall performance in meeting its core quality measures.


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