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Workforce Success Story Submitted By:
Heartland Works, Inc.

Meet Linda

Workforce Challenge

In January, 2010, Linda was laid off from her job at a mental health facility, where she served as a psychiatric nurse. As an older worker with over 10 years in the healthcare industry, Linda was very distraught about the loss of her job. She came to the Heartland Works, Inc. (HWI) WIA program in February 2010, seeking assistance in returning to the workforce.

Workforce Solution

While enrolled in WIA, Linda completed over 30 online courses through our MindLeaders tutorial program to help build her skills in a variety of computer programs. In addition, her HWI WIA Career Consultant worked with Linda to upgrade her resume and enhance her interviewing skills, using the STAR (Situation Task Action Result) technique. HWI also provided much needed encouragement and moral support throughout her job search process, especially when Linda’s unemployment insurance benefits ran out.

Outcomes & Benefits

Linda was hired by MEDDAC at Ft. Riley in September 2010. Her starting salary as a Psychiatric Nurse pays significantly more than any of her previous positions. When asked about her WIA experience, Linda said, “I can’t thank Heartland Works enough for the interview tips and ‘pep talks’. I certainly couldn’t have done it without their help! Heartland Works is the reason that I got this position and couldn’t be more grateful.”

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