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Arizona

Workforce Success Story Submitted By:
Northern Arizona Council of Governments


Meet Cheryl

Workforce Challenge

Cheryl was laid off in August 2010 and had been actively seeking employment with no success. Like so many dislocated workers, she was frustrated at not being selected for positions, even with all of the resumes and applications submitted.

Workforce Solution

The Northern Arizona Council of Governments (NACOG) worked with Cheryl on updating her resume and did a mock interview to see what question responses could be rephrased to her advantage. She was referred to an opening for a receptionist at a local computer company.

Outcomes & Benefits

Cheryl was hired on an On The Job Training (OJT) to assist the business with training costs. The company was so pleased with Cheryl's performance that they are now training her for the office manager position that is available due to a current employee's move.


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