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Carestream Health

Workforce Challenge

Carestream Health, a manufacturer of coated films (formerly known as Eastman Kodak and 3M), had been working with its Local Workforce Investment Board and several local manufacturers, including Boise Cascade, Sabroso Company, Eaton Hydraulics, Harry and David, Pacific Crest Transformers of Jackson County, and Hewlett-Packard to better identify common workforce training issues hurting the competitiveness of companies throughout Southern Oregon. In addition to Hydraulics, Metallurgy, and Ergonomic processes, Carestream and a few other manufacturers identified Coating/Drying Skills Training and Substrate Process Training as critical to their ability to compete head-on with Asian competitors. These Oregon companies had been sending employees to the East Coast, at considerable cost, to receive this training, severely limiting their ability to ramp up against the competition.

Workforce Solution

Resources from the Local Workforce Investment Board allowed Rogue Community College to provide trainings at various times that accommodated employees work schedules.

Outcomes & Benefits

Ninety-two Carestream employees participated in a total of 2,182 hours of training in May and June of 2009. As a result of these successful training sessions, Carestream Health received national recognition from its corporate headquarters. In addition, Carestream representatives have agreed to lead a consortium of Southern Oregon manufacturing businesses to continue to collaborate to identify and solve common skills training needs. Artha Nafie, Quality Leader/Regulatory Associate, Carestream Health put it this way: “This training clearly has expanded our workforce skill sets, resulting in particular new skill sets that will help us gain new business that we must currently turn away. Workers saw the training as a real privilege for personal development, with a boost to our employee morale that we frankly had not anticipated. This training has inspired employees to new and innovative approaches to problem solving on the shop floor and in developing ideas never tried before. It has given employees an opportunity to network and share information from industry neighbors with whom they attended courses. Rogue Community College Customized Training staff guided us through every step – from developing the curriculum, which was exactly what our employees needed, to instructor selection and flawless execution.”

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