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Meet Marco

Workforce Challenge

Prior to being laid-off, Marco worked as a Technical Support Manager. Throughout his job search, Marco was finding that those positions in which he was interested in were asking for extra IT certifications in addition to a PMP certification. Marco had no further education outside of his high school diploma. In order to be more marketable and increase his wages, Marco was in need of extra training.

Workforce Solution

Marco came in to the WFC for assistance and the WFC guided him to the WIOA program to possibly help with a scholarship to help him earn his PMP and ITIL certifications required for most jobs in his field. The WIOA program assessed his vocational goals and skill set to determine if the IT industry was the best choice for Marco to embark on as a career. After assessing Marco, WIOA determined that the IT field is in demand and that Marco would be a great candidate for the WIOA scholarship to help pay for his training.

Outcomes & Benefits

Marco attended and completed his PMP/ITIL training and earned his certification. As a result, Marco is now working as a Business Analyst with the Office of Information Technology for Denver County.

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