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Workforce Success Story Submitted By:
Adams County Workforce and Business Center

Meet Greg

Workforce Challenge

Greg is a veteran who has a BS degree in computer information systems, and he has about 20 years experience in the field. His last job of four years was as a Help Desk Specialist, which was a backwards career step. The fact that he was in a lower position for the last few years and the constant changing in the industry makes him unqualified for his previous field as a Desk Side Computer Support. The Desktop/Technical Support career path calls for certifications he didn’t have.

Workforce Solution

Greg enrolled in WIOA and received tuition assistance to pursue much needed computer certifications.

Outcomes & Benefits

Greg obtained CompTIA+/Security+/Network+/Windows 7 certifications, and he was able to secure full time employment in his field with a 40% wage increase from job of dislocation.

Greg’s case is a perfect example of the impact WIOA can have in some of our dislocated workers.

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