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Northeast Michigan Consortium Michigan Works!

Meet Victoria

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Workforce Challenge

Victoria relocated to northern Michigan from Oakland County. She came to Michigan Works! Northeast Consortium on numerous occasions to work with Talent Specialist Crystal to build her resume, receive interview coaching, and set up a PMTC account. For hours, Victoria would perform job searches in the Resource Room, but her job search wasn’t yielding any results. Crystal reviewed her resume and found it overqualified, so they adjusted it for the area. Alayne reviewed it.

Workforce Solution

When Business Services Professional Alayne started to review Victoria’s resume, she realized that she’d be a great fit for a Customer Service job posting that she had just posted for Georgia-Pacific. When Georgia Pacific had reached out to Michigan Works! with an exclusive request to bring them three possible candidates for the Customer Service/administrative assistant position, they did not want to post the position in any outlets; they wanted to use our referrals and screening only. After reviewing Victoria’s resume, Alayne recommended she apply right away and spoke with Crystal about making the connection. Of the three candidates Michigan Works! presented the employer, Georgia Pacific decided to select Victoria as their new employee!

Outcomes & Benefits

Victoria has been at the company nearly six months now and is happy to report that she's learning new skills, which include problem solving and critical thinking in manufacturing, as well as enhancing her computer software skills. The job was such a good fit for her and was just what she was looking for. She had all the necessary tools, she just needed to market them properly.

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