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Northeast Michigan Consortium Michigan Works!

Meet Valerie

Workforce Challenge

Valerie needed to find a job, but her lack of computer knowledge was a big obstacle. She was afraid that she would mess something up or break the computer.

Workforce Solution

Valerie worked with Talent Specialists Shelly and Cassie on basic computer skills. Slowly, she gained confidence and operated the computer on her own. Additionally, they helped Valerie create a resume and job search online.

Outcomes & Benefits

Valerie applied online for a Promotions Sales Specialist position with Advanced Solutions. She was offered and accepted the position! Once hired, Valerie learned that all of her daily duties, such as product orders, product logs, customer surveys, and her time sheet and break schedule, had to be completed on the computer. She returned to MW! for additional computer instruction and feels more confident today than ever before! She says, “Shelly and Cassie are just fantastic! They showed me how to use the computer and made me feel more secure about coming in to MW! and using the computers."

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