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Meet Alexander

Workforce Challenge

Alexander came into the WBC for additional training. He went through the whole WIOA process to get approved for training only to find out that he was not eligible because he had two years until he finished school. Even though WIOA could enroll him in job search and provide him support and resources that way, he was extremely upset and frustrated with the process and struggled to stay in contact with his case manager.

Workforce Solution

Alexander was transferred to another case manager who reached out to him and was successful in getting a hold of him. The case manager explained the process in more detail as well as the program. Alexander worked diligently with the case manager to search for a job and did well keeping in touch with the case manager.

Outcomes & Benefits

As a result, Alexander found a job working for the U.S. Department of Treasury Internal Revenue Service as a Contact Representative. He is doing well.

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