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Michigan

Workforce Success Story Submitted By:
Northeast Michigan Consortium Michigan Works!


Meet Heather

Workforce Challenge

When Heather relocated, she found herself unemployed and lacking the necessary work experience and job search skills needed to be successful. She wasn’t familiar with the area, she couldn't afford her auto insurance, and she had no means of childcare. She also didn’t have appropriate clothing for employment. She didn’t know where to start. That's when she was referred to Michigan Works!

Workforce Solution

Via the PATH Program, Case Manager Michelle helped Heather secure auto insurance and get assistance with mileage reimbursement for her job search. Heather was also provided resources for childcare and assistance with appropriate work clothing. Heather attended job search workshops at Michigan Works! and Talent Specialist Mary helped Heather with her resume and cover letters. Heather also faced the challenge of new technology. She did not know how to work her new phone, so she wasn’t receiving messages left by potential employers. She quickly learned to always read the instruction manual for new devices!

Outcomes & Benefits

Once Heather had available transportation and childcare, she was able to secure part-time employment with the Senior Center of Alpena. Weeks later, with the experience gained from the Senior Center, Heather was able to obtain a full-time position at Tendercare of Alpena with a 17% increase in pay. She now has adequate uniforms for work and appropriate clothing as well. Heather continues to work full-time and is gaining relevant experience at her new position that will benefit her in the future.


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