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Workforce Success Story Submitted By:
Workforce Development Dept., County of San Bernardino

Meet Patricia

Workforce Challenge

Patricia worked in medical billing for thirteen years when her company suddenly closed. Even though she had been performing the functions of her previous position for many years, she did not have formal training. Employers would not hire her without a training certificate in medical billing. Unfortunately, this is a familiar story.

Workforce Solution

Patricia was referred to the Workforce Investment Board through her local unemployment office. The Board approved and funded her for Billing Specialist training. Without the funding, Patricia would not have been able to pay for training.

Outcomes & Benefits

Patricia successfully completed training, and she is now employed. She says, “The WIB gave me a future at 44 years old. I was getting scared when my unemployment benefits were running out, and I couldn’t find a job. The education was what I needed for the second phase of my life and to start a new career in a new place. I am very grateful to this program.”

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