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Workforce Success Story Submitted By:
American Job Center of Jefferson County

Meet Charlene

Workforce Challenge

Charlene served in the Naval Reserves for four years. When her service was complete, she came into the American Job Center (AJC) seeking assistance with an Unemployment (UI) claim and with employment.

Workforce Solution

AJC staff assisted Charlene by updating the UI claim, which enabled payments to bypass unnecessary delays and arrive faster. Staff also helped Charlene with job search assistance and registered her on the State employment database. From the site, she received new job postings as they were made available.

Outcomes & Benefits

As a result of the AJC, Charlene received her UI payments on time and with little frustration. She also secured employment with a dermatology clinic as a medical assistant.

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