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Workforce Success Story Submitted By:
Workforce Development Dept., County of San Bernardino


Meet Ignacio

Workforce Challenge

Ignacio, or Nacho as he is affectionately called, suffers from mental health disorders. As a result, Nacho dropped out of school with severe credit deficiencies. This experience left him with low self-esteem and caused him to withdraw. Nacho desperately needed the WIB youth program to improve his social, academic and vocational skills.

Workforce Solution

Nacho was referred to Operation New Hope, which is funded by the San Bernardino County Workforce Investment Board. He was immediately enrolled in work-readiness training through “The ‘A’ Game” curriculum and placed in a job as a peer tutor and janitor.

Outcomes & Benefits

From his experience in the program, Nacho changed dramatically, growing in character and leadership. In his first two trimesters at Operation New Hope, Nacho has received a 4.0 GPA in his high school classes, as well as earning the most credits possible per trimester towards his upcoming graduation. He was also instrumental in launching Operation New Hope’s Strive for Success student store, which provides young adults with a place to buy snacks and lunch during school hours.

Lastly, an unexpected, but celebrated outcome from the WIB program is Nacho's new identity as an advocate for those suffering from various mental health disorders. He said, "For the first time in my life, I feel like I can graduate, and I am not ashamed of who I am thanks to Operation New Hope and the WIB program.”


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