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Colorado

Workforce Success Story Submitted By:
Arapahoe/Douglas Works!


Meet Kiara

Workforce Challenge

As a young single mother whose job experience was limited to customer service and part-time fast food positions, Kiara was hoping to develop her skills and earn a better income. She started the TANF program, but had not been able to increase her pay.

Workforce Solution

Center staff guided Kiara through targeted resume and interview skills. She also worked with her Workforce Specialist to build confidence. Soon, Kiara had developed a career plan to enter into a customer service position in the healthcare industry. Her goal was to see a pay rate increase of 25%.

Outcomes & Benefits

After two months in the program, Kiara obtained a full-time call center position, increasing her pay by 50%. Kiara is excited about her new position and the possibilities for further advancement.


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