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Workforce Success Story Submitted By:
Los Angeles County WIB - West San Gabriel Valley WorkSource

Meet Joy

Workforce Challenge

Joy arrived at the West San Gabriel WorkSource Office in Monterey Park seeking help finding a new job after being laid off from the State Compensation Insurance Fund in December 2011. Joy accessed our Agency Universal Services to conduct her own personal job searches with minimal staff assistance while using site computers, scanners, fax, and copy machines. Joy became a bit frustrated by her lack of success, and was invited by WorkSource Staff to attend a weekly orientation for further services.

Workforce Solution

After meeting with a case manager, Joy was qualified to receive assistance under the Multi-Sector NEG grant. Joy attended a resume workshop to help her develop a cover letter, improve her resume and identify references. She used available labor market information from the EDD and identified an interest in Computerized Accounting. Career assessments confirmed that Joy was a fit for this field. The WorkSource staff helped Joy identify a training program for a computerized accounting course offered by a California Certified Educator at an accounting office.

Outcomes & Benefits

Joy was accepted into the training program and is now receiving training in Computerized Accounting. She will complete her course on August 29th and both the school and WorkSource will assist in finding employment in her new field.

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