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MCS/Hollywood WorkSource

Kaiser Permanente

Workforce Challenge

Kaiser Permanente Hospital in Woodland Hills, CA has a shortage of well trained Medical Assistants. The recent graduate resumes they receive do not contain the extensive skill set that this large hospital requires. Kaiser, through years of experience, has worked with the Hollywood WorkSource and Concorde Career College in the Health Care Career Ladder Program.

Workforce Solution

In October 2012, Kaiser Permanente, The Hollywood WorkSource and Concorde Career College worked together to recruit potential Medical Assistants to be trained at Concorde and hired by Kaiser. Two students receiving training via the National Emergency Grant were interviewed and recruited, along with 16 other students. Funding for training comes from Pell and WIA, and the students pay the remainder. The class graduates in June 3013 and most will begin employment with Kaiser Permanente between $17 and $19 per hour.

Outcomes & Benefits

Caryn Pola RN MHA, Department Manager / Co-Chair Workforce Planning Team, Southern California Permanente Medical Group stated, "As an employer Kaiser Permanente is very aware of the need for ladder programs that allow our working employees an opportunity to become nurses while working full time. This program, offered in conjunction with our labor partners of SEIU Local UHW and Concorde Career Colleges, has been very successful. The program requires a lot of motivation and self-determination by the students, we are confident that they will be an asset to the nursing field and Kaiser Permanente".

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