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Workforce Success Story Submitted By:
Sacramento Works

Meet Amy

Workforce Challenge

Amy was employed for six years by a non-profit, but was laid off when the office closed. While conducting her job search, Amy received Unemployment Insurance and struggled with her living expenses. Amy received a Bachelors Degree in Health Science with a Community Health Education concentration in 2005. Since she had no success in gaining employment, Amy had an interest in pursuing a long term career in healthcare.

Workforce Solution

Amy enrolled in the National Emergency Grant program in September 2011 at the Sacramento Works Franklin Career Center. She participated in the Professional Edge training and received Supportive Services (a few months of housing assistance) and Scrip (Gas Card) to help with her job search. In addition, her coach assisted Amy with exploring training options in the healthcare field and reviewing her occupational choices. Amy used assessment tools to aid her decision-making. She also researched using labor market information and the local job market data, matching it with her skill set. After extensive researching, Amy chose Medical Billing/Coding as her career opportunity at Twin River Adult Education. NEG funds fully covered her training cost as she completed program successfully.

Outcomes & Benefits

Amy is now employed as an Office Technician with the State Dept. of Justice, where she is using her soft skills & the advanced computer skills from the training program. Although she makes slightly less per hour than her previous job, she feels that the new job offers mobility and opportunities to advance. Amy is glad to have a job and likes what she does.

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