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Workforce Success Story Submitted By:
Foothill WIB


Meet Patricia

Workforce Challenge

Patricia was laid off from an aerospace company after working there for 6 years. Her previous job as an inernational travel specialist limited her future job outlook since the labor market showed a marked decline in this area. Patricia was facing the additional barrier of being a worker over 55 years of age.

Workforce Solution

After meeting with her Foothill WIA Case Manager, it was decided that Patricia would receive training to broaden her skills to include general office skills, as well as an upgrade of her computer skills. Patricia became a Certified Microsoft Office Specialist (MOUS) with training funds through the MultiSector Workforce Partnership NEG grant.

Outcomes & Benefits

One month prior to the completion of her training, Patricia was offered full time employment by a travel agency as a Travel Agent, making over $27 per hour. Her newly acquired office skills are put to good use as she is able to do all her own computer work and administrative work within her new role.


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