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Workforce Success Story Submitted By:
South Bay Workforce Investment Board

Meet Claudia

Workforce Challenge

Claudia lives in Gardena, is married and is the mother of a playful toddler. She was working as a receptionist when the company went out of business. Not long after, her husband’s company downsized and he was also without a job. After six months they were both still unemployed and borrowing money from family members just to get by. Claudia and her husband realized that they needed to apply for aid from LA County to assist them through this difficult time.

Workforce Solution

Claudia enrolled in the TSE program offered at the Gardena One Stop. Like many TSE participants who receive temporary assistance, she maintained her determination to get a job by participating in job search activities in Job Club. Her previous experience as a receptionist made her an ideal candidate for TSE paid work experience at State Farm insurance as an Office Representative.

Outcomes & Benefits

Mrs. Rivera performed well in paid work experience and was eventually hired at another State Farm office because of the experience she gained in the TSE program. She said everyone she worked with at the One Stop was very helpful and gave her the encouragement she needed to do her best. She is now in a stable job where she plans to grow with the company.

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