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Workforce Success Story Submitted By:
San Bernardino County Workforce Investment Board


Bishamon Industries Corporation

Workforce Challenge

Bishamon Industries Corporation, located in Ontario, CA, manufactures heavy-duty pallet handlers, equipment movers, and lift tables for shipping and manufacturing applications. With the introduction of a new EZ Loader product for pallet positioning, Bishamon needed to make sure they could efficiently produce and deliver the product in order to be competitive in the market.

"The EZ Loader is our premier product and if we lost market share, it would cost us valuable employees," said Robert Stone, Vice President of Engineering and Manufacturing at Bishamon.

Workforce Solution

Stone received a letter from the San Bernardino County Workforce Investment Board about the LEAN Manufacturing Program with California Manufacturing Technology Consulting (CMTC), and it couldn't have come at a better time.

"We wanted to be very efficient and streamline our entire process and improve the development of future products," Stone said.

CMTC consulted with the company regarding areas for improvement in assembly and welding. Employees were excited to share their ideas and work as a team with the consultant and executives for the good of the entire company.

Outcomes & Benefits

The changes Bishamon made helped it gain a competitive customer service advantage. "We've already seen sales growth for our new EZ Loader and the hard work has paid off," Stone said. "By shipping our product in two days, we maintain our edge as competition increases."

Through implementing the LEAN Manufacturing Program, the company has retained 10 jobs. In addition Stone accessed the San Bernardino County Workforce Investment Board Business Resource Team to recruit and hire a shipping supervisor.

"They found a great person for us who plays a very important role in satisfying our customers."


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