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Mississippi

Workforce Success Story Submitted By:
Paxen Learning Corp


Meet Joyclyn

Workforce Challenge

Joyclyn entered the Paxen Learning Corporation's Work Readiness program after being laid off from her job as a contract employee. Joyclyn's previous employment experiences centered around assisting others in reaching goals. As a result, she has always understood the importance of goal-setting and achievement.

Workforce Solution

After completing the Paxen Work Readiness program, Joyclyn was ready to re-focus on entering employment, and her interests were focused towards the field of sales. Paxen’s collaborative partnership with Lowe's offered an excellent opportunity for Joyclyn, and she was employed as a customer service sales representative at Lowe's. Joyclyn was excited and more than willing to accept the challenges of this position and to date she is maximizing her sales goals and setting new sales standards in her department.

Outcomes & Benefits

Frederick Thornton, Lowe's Human Resource Manager, said, "Joyclyn has made all the difference in her department. She has the keen ability to listen to the customer and guide them towards the correct merchandise and products, but most importantly close the sale." Mr. Thornton went on to say, "Joyclyn has been an outstanding team member at Lowe's and is destined to grow within the organization."

Joycyln knows that her success at Lowe's is due to the support of her family as well as her prior customer service and sales experience. She says the work readiness skills she received at Paxen Learning Corp were the icing on the cake and provided the extra boost she needed to become highly successfully in her employment at Lowe's. Joyclyn shared, "Paxen Learning Corporation was able to assist me in turning my life around at a time when I needed a helping hand instead of a handout!"


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