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Arkansas Workforce Center - El Dorado


Meet Shannon

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Workforce Challenge

Shannon Iverson, 44 years old, came to the Arkansas Workforce Center after being laid off from his job. Shannon had been working for a large poultry processing plant in El Dorado, AR, for 20 years, working his way up until he became the manager of the cold room and ultimately the shipping foreman. When the company closed its El Dorado facility in 2009, Shannon found himself without a job for the first time in his adult life. He heard about WIA and the Workforce Center from a friend and decided to seek assistance in finding a new career.

Workforce Solution

Shannon knew he wanted to go to school and get his Commercial Drivers License, a qualification that would help him make good money and work independently. In this field, he could be trained quickly and return to work in order to continue to meet his financial responsibilities. Shannon liked the idea of having personal freedom and independence and not having to supervise other people. At the Workforce Center, Shannon met with a case manager to begin the enrollment process. All his assessments showed he would be successful driving a truck and that he had the personality to adapt to working alone. In addition to the tuition for his classroom training, Shannon received support in the form of case management, an Individual Employment Plan, an Individual Training Plan, transportation assistance to get him to and from training, and funding that paid for his DOT physical.

Outcomes & Benefits

After completing his training, Shannon got a job driving with national carrier Warner, where he gained experience and confidence. After working for Warner for a while, Shannon got an offer from regional carrier Frank Thompson Transport, where he still works today. He said, “I recently made more money on one check than I ever have in my life!” Shannon is proud that he will be able assist his son next year when he leaves to attend college.


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