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Workforce Success Story Submitted By:
Illinois workNet of Northern Cook County

Meet Leo

Workforce Challenge

In February 2010, Leo found himself unemployed and struggling to find a new job. Leo had a background in customer service and was looking to increase his skills to qualify for better employment opportunities. With this goal in mind, he began to look into the WIA program through the Illinois workNet Center of Northern Cook County.

Workforce Solution

Leo benefited from the training services available through the WIA program. He is currently attending the Oakton Community College and is enrolled in the Office Information Processing Certificate program. Leo is scheduled to complete the program after the Fall 2011 semester.

Outcomes & Benefits

The skills Leo is learning through the Office Information Processing Certificate Program, along with his customer service background, have helped him land a full-time job as an administrative assistant with Childcare Network of Evanston. Leo stated, “The [WIA] program has opened doors that I could only dream of before." Congratulations, Leo!

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