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Arkansas Workforce Center - Hope

Meet Teresa

Workforce Challenge

Teresa was placed on an indefinite layoff from her employer, an auto parts manufacturer, on June 8, 2007. She did not know what to do and sat around for the next several months trying to figure out how she was going to take care of her family. She decided she wanted to go back to school and applied to the WIA program. On January 7, 2008, she became an active WIA client.

Workforce Solution

With tuition assistance from WIA, Teresa attended the University Arkansas Community College at Hope (UACCH) studying Medical Office Management. She graduated from UACCH with honors and an overall GPA of 3.5 on May 11, 2010. WIA staff assisted Teresa with resumes and registered her with job service in order to help her find employment. Several weeks had gone by and Teresa was still unemployed. WIA staff encouraged her to keep trying, and they also began to look for jobs on her behalf. Teresa lived in Stamps, Arkansas, so staff contacted Homestead Manor about allowing Teresa to work there. Her salary would be paid through the WIA program for the first three months if they committed to an intent-to-hire after that time.

Outcomes & Benefits

Homestead Manor staff met with the Workforce Center staff, and both agreed on job description and salary for Teresa with an agreed upon hire date of November 1, 2010. Teresa was hired as a full time employee at $ 9.00/hr. Teresa excelled at her current position as a secretary and was promoted to an administrative assistant. Teresa says she is proud of the decision she made because WIA has helped her graduate from college and become employed again.

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